Contact Us
At Autivellie, we are committed to providing helpful customer support. If you have questions about our products, orders, payments, shipping, returns, refunds, or other shopping-related matters, please feel free to contact us using the information below.
Our customer service team will review your inquiry and provide assistance based on the circumstances of your request and our applicable store policies.
Customer Support
Customer Service Email:
service@autivellie.com
Business Phone:
+86-631-7697555
Company Information
Brand Name:
Autivellie
Legal Company Name:
Weihai Lugang International Trade Co., Ltd.
Business Address:
Room 603, No.90 Haiwan South Road, Laoshan Subdistrict, Rongcheng City, Weihai City, Shandong Province, P.R.China
Website:
autivellie.com
Order Inquiries
If you are contacting us about an existing order, please include your order number and the email address used when placing the order, where applicable. Providing these details will help our team locate your order and respond more efficiently.
Returns and Refunds
If you have questions about a return or refund, please contact our customer service team before sending any product back.
Our team will review your request and provide the appropriate instructions in accordance with our Return & Refund Policy.
Please do not send products to the business address listed above unless our customer service team specifically instructs you to do so.
Thank you for choosing Autivellie. We appreciate your business and look forward to assisting you.
Autivellie is operated by Weihai Lugang International Trade Co., Ltd.